Privacy Policy

This Privacy Policy describes how Pinecones Print Shop (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website and related services.

Pinecones Print Shop is owned and operated by C Society LLC, a company registered in Utah, USA.

If you have any questions about this Policy, you can contact us at legal@pineconeprintshop.com.

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our site.

Information You Provide Directly

  • Contact information such as your name, email address, shipping address, and billing address.
  • Order information such as items purchased, payment method (processed by our payment providers), and order history.
  • Messages you send us through contact forms, returns forms, artist or affiliate interest forms, or by email.
  • Information you provide when you sign up to receive updates, promotions, or news about new art drops (such as your email address and any preferences you share).
  • Account information if you create an account on our site (such as your name, email, and password).

Information Collected Automatically

When you visit our site, certain information is automatically collected, including:

  • Device and browser information (such as IP address, browser type, operating system).
  • Usage information (such as pages viewed, links clicked, time spent on pages, referring/exit pages).
  • General location information based on your IP address.

We may collect this information using cookies, pixels, tags, and similar technologies.

2. How We Use Your Information

We use the personal information we collect for purposes such as:

  • Processing and fulfilling your orders, including payment, shipping, and order confirmations.
  • Communicating with you about your orders, returns, and customer support requests.
  • Managing your account, if you choose to create one.
  • Sending you marketing communications (such as updates, promotions, and information about new art) when you have opted in or when permitted by law.
  • Operating, maintaining, and improving our website and services, including analytics and performance monitoring.
  • Protecting our business, our customers, and our website from fraud, abuse, and security risks.
  • Complying with legal obligations and enforcing our terms and policies.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Help our website function properly (for example, to remember items in your cart).
  • Understand how visitors use our site so we can improve it (analytics).
  • Support marketing and advertising, including retargeting and measuring the effectiveness of our campaigns.

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function properly.

4. Analytics and Advertising

We may use third-party analytics and advertising tools, including:

  • Google Analytics to help us understand how visitors use our site. Google Analytics may collect information about your use of the site and may use cookies for this purpose.
  • Advertising and social media pixels (such as Meta/Facebook or other platforms) to help us measure and improve our marketing, and to show you more relevant ads on other websites or apps.

These third parties may collect or receive information from our site and use it to provide measurement services and targeted ads. You can learn more about how Google uses data at: https://policies.google.com/technologies/partner-sites.

You can opt out of certain interest-based advertising through your browser or device settings, or by using industry opt-out tools where available.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers that help us operate our business and site, such as website hosting, payment processors, email service providers, analytics services, and shipping partners.
  • Shopify and related services, which power our online store and may process your information as described in their own privacy policies.
  • Professional advisors such as lawyers, accountants, or auditors, when necessary.
  • Authorities or other parties when we believe it is necessary to comply with the law, enforce our terms, or protect our rights, property, or safety, or that of others.

If we are involved in a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to any applicable legal obligations.

6. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. For example, we may retain order information for tax, accounting, or legal compliance purposes.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

  • Access the personal information we hold about you.
  • Request that we correct or update your information if it is inaccurate or incomplete.
  • Request that we delete certain personal information, subject to legal or legitimate business needs to retain it.
  • Object to or restrict certain processing activities, and withdraw consent where our processing is based on your consent.
  • Opt out of marketing emails by following the unsubscribe link in those messages.

You can exercise some of these rights by using the tools on our site (for example, account settings or email preferences) or by contacting us at legal@pineconeprintshop.com. We may need to verify your identity before fulfilling certain requests.

8. Children’s Privacy

Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

9. Links to Other Websites

Our site may contain links to other websites or services that we do not own or control. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any other sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our business, or applicable laws. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the site after any changes are posted means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at:

Email: legal@pineconeprintshop.com